Your privacy is not merely a legal obligation to us — it is a core value we have upheld since the first day easycuci was established. This document clearly explains how we collect, use, and protect your personal information.
Before reading the full document below, here are the six core principles that shape our approach to privacy and data security for every easycuci member.
All information transmitted between your device and easycuci's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Easycuci has never and will never sell, rent, or share your personal data for marketing purposes to any external party without your explicit consent.
You may request access to, correction of, or deletion of your personal data at any time. Requests are processed within 14 working days without unnecessary questioning.
Member data is stored on servers protected by layered access controls. Only specifically authorised staff may access easycuci member personal data.
The easycuci Privacy Policy is drafted in accordance with the requirements of the Malaysia Personal Data Protection Act 2010 (PDPA). We take seriously every right granted to users under this Act.
In the event of any security incident involving your data, easycuci is committed to notifying you within 72 hours of the incident being identified.
Easycuci ("we", "Platform" or "easycuci.vin") respects the privacy of every individual who uses our services. This Privacy Policy explains the types of information we collect, how it is used, who can access it, and your rights as a user.
This document is drafted in accordance with the requirements of Malaysia Personal Data Protection Act 2010 (PDPA) and global data security industry best practices. We do not regard this as a mere formality document — it is a trust agreement between us and every easycuci member.
If you have any questions about this Privacy Policy before registering, you may contact our support team via live chat, available 24 hours a day, 7 days a week.
Easycuci collects your personal data only to the extent necessary to provide our services and meet legal requirements. The data we collect includes:
A. Identity & Account Information:
B. Financial Information:
C. Technical & Usage Information:
| Data Category | Example | Mandatory / Optional |
|---|---|---|
| Identity | Name, IC, date of birth | Mandatory (KYC) |
| Contact | Email, phone number | Mandatory |
| Financial | Bank accounts, e-wallets | Mandatory (Withdrawal) |
| Technical | IP, browser, device | Automatic |
| Gaming Activity | Betting and wins records | Automatic |
Easycuci collects personal data through the following channels:
Collected data is used solely for legitimate and necessary purposes, including:
Easycuci does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, we may share your data with selected parties in the following circumstances:
All third parties we work with are required to comply with data security standards equal to or higher than our own. Binding data processing agreements are enforced across all third-party relationships.
Easycuci continuously invests in data security infrastructure and practices to ensure your information is always protected. The security measures we employ include:
Easycuci uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Types of cookies we use:
You can control or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality. Continuing to use easycuci without changing your cookie settings is considered your consent to the use of cookies as described above.
Easycuci retains your personal data for the period required to fulfil the purpose of collection or as mandated by law.
Our data retention period guidelines:
Under the Malaysia PDPA and our own policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal requirements.
Request that we restrict how your data is used under certain circumstances.
Request a copy of your data in a machine-readable format for transfer.
Object to the processing of your data for specific purposes, including direct marketing.
To exercise any of the above rights, contact the easycuci support team via live chat or email. We will process your request within 14 working days from the date the request is received.
Easycuci reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements.
When we make material changes:
Continued use of the easycuci platform after notification of changes is considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints about how easycuci handles your personal data, please contact us via:
Privacy-related requests will be processed within 14 working days. For complaints involving a possible data breach, we will acknowledge receipt within 48 hours.
For more information about your rights under Malaysian law, you may refer to the Department of Personal Data Protection Malaysia (JPDP). We also encourage you to read:
Easycuci is built on a foundation of trust. With 256-bit SSL encryption, a transparent privacy policy, and 24/7 support, your data is always safe with us.
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